Contact us.
We’re here to help
We support women at important moments in their lives — whether you’re seeking clarity about symptoms, guidance on treatment options, or help with an existing order.
Our team is here to provide clear, supportive assistance with any questions about VivaFem and how our service works.
Many common queries can be answered quickly in our FAQs or Customer Care pages.
Contact Information
Learn more about our clinic and doctors and why they are trusted by so many families in our community.
Address:
Apple Valley, MN 55124
Open:
Monday – Sunday,
9am – 7pm EST
Get in Touch
General Enquiries
For non-medical questions about:
- Using the VivaFem website
- Orders, delivery or payments
- Account access or technical issues
- General information about our services
Please contact our support team by email or by using the contact form above.
Email: XXXXXXX@vivafem.co.uk
We aim to respond within 1–2 working days.
For faster answers, you may wish to review:
Medical Enquiries
For questions about your treatment, consultation, assessment or prescription, please log in to your VivaFem account.
Medical queries are handled securely through your account messaging area. This ensures your information remains private and allows our clinicians to review your medical details appropriately before responding.
When a clinician replies, you will receive an email notification asking you to log in to view the response.
This service is not suitable for urgent or emergency medical issues.
For urgent medical advice in the UK, please contact NHS 111.
In an emergency, call 999 immediately.
Ask a Question
If you have any questions, you can contact us. Please, fill out the form below.